Cookie Policy

Last updated: 30 August 2026

This Cookie Policy explains how Nura Wellness Co. uses cookies and similar technologies when you visit or interact with our online store. It explains what these technologies are, why we use them and how you can control them.

This policy should be read alongside our Privacy Policy, which explains how we collect, use, share and protect personal information.

1. Who We Are

TRM GROUP LTD, trading as Nura Wellness Co., is responsible for the use of cookies and personal information described in this policy.

Company name: TRM GROUP LTD
Company number: 14668851
Registered office: 4th Floor, Silverstream House, Fitzroy Street, Fitzrovia, London, England, W1T 6EB

You can contact us about cookies or privacy through our Contact Us page.

2. What Cookies Are

Cookies are small text files that a website stores on a browser, computer, phone or other device. They allow a website to recognise a device and remember information about visits, preferences or previous actions.

Similar technologies can perform related functions. These may include:

• pixels and tags;
• local or session storage;
• device identifiers;
• software development kits;
• embedded scripts; and
• other technologies that store information on, or access information from, a device.

In this policy, references to “cookies” include these similar technologies where appropriate.

3. Why We Use Cookies

We use cookies to:

• keep the store secure and working correctly;
• remember the contents of your shopping basket;
• support checkout, payment and order processing;
• remember privacy and cookie preferences;
• keep you signed into an account where applicable;
• remember selected store or display preferences;
• understand how visitors use the store;
• identify errors and improve store performance;
• measure the effectiveness of marketing; and
• support relevant advertising where you have agreed to it.

4. Categories of Cookies

Strictly Necessary Cookies

These cookies are required for the store to function or to provide a service you have requested. They may support:

• page navigation and store security;
• fraud prevention;
• shopping-basket contents;
• checkout and payment;
• account access;
• load balancing;
• delivery of store content; and
• recording cookie and privacy preferences.

Strictly necessary cookies do not require consent where the law provides an exemption. They cannot normally be disabled through our cookie-preference control because the service may not operate correctly without them.

Functional Cookies

Functional cookies remember choices that can make the store more convenient or personalised. These may include language, region, account or display preferences.

Where these cookies are not strictly necessary to provide a service you requested, we use them only after you have given consent.

Analytics and Performance Cookies

Analytics cookies help us understand how people use the store. They may provide information about:

• the number of visits;
• pages viewed;
• how visitors move through the store;
• referring websites or links;
• errors and loading performance; and
• which parts of the store are most useful.

We use non-essential analytics cookies only after you have given consent.

Advertising and Marketing Cookies

Advertising cookies may help us or our advertising providers:

• measure the performance of campaigns;
• understand whether an advertisement contributed to a visit or purchase;
• limit how often an advertisement is shown;
• build an understanding of interests or interactions; and
• show more relevant Nura advertising on other websites or services.

These cookies can allow an advertising provider to recognise a browser or device across different websites or services. We use non-essential advertising and marketing cookies only after you have given consent.

5. First-Party and Third-Party Cookies

First-party cookies are set by our store or on our behalf.

Third-party cookies are set by another organisation whose service is used on the store. Depending on the store’s configuration, these organisations may include Shopify, payment services, analytics providers, review services, embedded-content providers and advertising platforms.

Third parties may receive information collected through the cookies they provide and process it under their own privacy information. We only intend optional third-party cookies to operate after the required consent has been given.

6. Session and Persistent Cookies

Session cookies normally expire when you close your browser.

Persistent cookies remain on your device for a defined period or until you delete them. They may be used to remember preferences, recognise returning browsers or measure activity over time.

The duration of a cookie depends on its purpose and the service that provides it. We review cookie durations and should not retain cookie information for longer than reasonably necessary.

7. Shopify and Store Technology

Our online store is powered by Shopify. Shopify uses cookies and similar technologies to provide ecommerce functions, security, checkout, analytics and other platform services.

Shopify’s cookie banner governs Shopify-specific tools, including supported Shopify pixels. Cookies, scripts or pixels added manually or through third-party apps must also be configured to respect your consent choices.

You can read more in Shopify’s Cookie Policy.

8. The Cookies Currently Used

The exact cookies present on a visit can depend on:

• the device and browser being used;
• the pages and store features accessed;
• the country or region of the visitor;
• the Shopify features and store apps currently enabled; and
• the visitor’s cookie choices.

The store’s cookie-preference control provides the most current information about the optional cookie categories available to you and allows you to manage them.

We regularly review the cookies, pixels and similar technologies used by the store. Where a new non-essential technology is introduced, it should remain inactive until the required consent has been obtained.

9. How Cookie Consent Works

When you first visit the store, the cookie banner allows you to make a choice about optional cookies.

You can:

• accept optional cookies;
• reject optional cookies; or
• manage available cookie categories individually.

Not selecting an option, closing the banner or continuing to browse does not amount to consent to optional cookies.

Strictly necessary cookies may operate without consent where they are essential to provide the store or another service you requested.

10. Changing or Withdrawing Your Consent

You can change or withdraw your consent at any time using the Cookie preferences link in the store footer or the cookie settings control shown on the website.

Withdrawing consent does not affect the lawfulness of cookie use that took place before consent was withdrawn. It prevents future optional cookie use on that browser after your updated choice has been applied.

Your preference is normally associated with the browser and device you used. If you clear cookies, use another browser or change device, you may need to choose again.

11. Browser and Device Controls

Most browsers allow you to view, block or delete cookies through their settings. Instructions are normally available within the browser’s privacy or help section.

Browser controls operate separately from our cookie-preference control. Blocking all cookies through your browser may prevent the shopping basket, account, checkout, payment or other store features from working correctly.

12. Personal Information Collected Through Cookies

Information collected through cookies may include:

• IP address;
• browser and device type;
• device or cookie identifiers;
• pages viewed and links selected;
• referring pages or websites;
• approximate location derived from an IP address;
• basket or checkout activity;
• advertising and campaign interactions; and
• the date and time of a visit or action.

Where cookie information identifies or can reasonably be linked to an individual, we handle it as personal information. Our Privacy Policy explains the relevant lawful bases, sharing, international transfers, retention periods and data-protection rights.

13. International Processing

Shopify and some third-party technology providers may process cookie information outside the United Kingdom.

Where cookie information constitutes personal information and is transferred internationally, the safeguards described in our Privacy Policy apply.

14. Updates to This Policy

We may update this policy when our store technology, service providers, use of cookies or legal obligations change.

The latest version will be published on this page with a revised “Last updated” date. If our use of optional cookies changes materially, we may ask you to make a new consent choice.

15. Contact Us

If you have a question about our use of cookies or other tracking technologies, contact us through our Contact Us page.

You can also write to:

TRM GROUP LTD
4th Floor, Silverstream House
Fitzroy Street
Fitzrovia
London
England
W1T 6EB